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Boil Water Advisory in Effect!

Water pressure has been restored and water quality teams have collected water samples in the impacted area of the boil water advisory. The samples collected are currently in the lab being tested with results anticipated being received by 8 p.m. this evening. A boil water advisory was issued for residents and property owners in Chattahoochee Hills, the City of South Fulton, Union City, and Fairburn. Click HERE to view a map of the impacted service area. While the system has returned to normal operations, the public should continue to boil their water or use bottled water until the boil water advisory is lifted. If you experienced a low water pressure or a loss of water at your address, but your address is not within the area described, the City recommends you follow the precautionary measures. On Monday, March 4, 2019, a 30-inch transmission main break occurred at Fairburn Road near the intersection of Cascade Road. Due to the water loss, system pressures decreased below 20 pounds per square inch (PSI) which triggered the need for a boil water advisory. Normal system pressures are typically between 30 and 80 psi. The Georgia Environmental Protection Division will advise the Department of Watershed Management when the advisory can be lifted.

FREE Citizenship Clinic Drive on Saturday, June 23

There will be a FREE Citizenship Clinic Drive on Saturday, June 23 at three different locations. Latin American Association (2750 Buford Hwy NE, Atlanta, GA 30324, USA) | 9:30-11:30AM International Rescue Committee (2309 Parklake Dr NE, Atlanta, GA 30345) | 10:00AM-2:00PM Georgia Gwinnett College (1000 University Center Ln, Lawrenceville, GA 30043) | 10:00AM-2:00PM Visit for more information and to register!

Watershed IVR Scheduled Maintenance

On Wednesday, December 12th between 7:00pm and 10:00pm, the Watershed IVR server will be down for maintenance. During the maintenance, the Watershed IVR will not be available for customers to access their bill(s) or make payments, however, the DWM Online Web Portal ( will be available for customers to view their accounts and make payments.

Alcohol License Renewal

Alcohol licenses expire at midnight December 31 of each year. Licenses must be renewed between October 1 and December 31. The City does not send courtesy alcohol renewal applications and accompanying forms. It is the business licensee’s responsibility to be aware of and comply with licensing requirements. Refer to Atlanta Code of Ordinances for guidance: Section 10 for Alcohol Licensing requirements and Section 30 for Business Licensing requirements. For more information click here.

The ATL311 Mobile App is finally here!

The ATL311 Mobile App is finally here!   Start spreading the news, the ATL311 Mobile App is finally here! Our app is available on iPhone and Android devices and you can find it in your app store by searching ATL311 or you can select the correct option below: Android Apple   Just a few of the many benefits of having the ATL311 app include: • An immediate service request number after submitting your request • Easily upload a photo along with your request • A personalized list of service requests you submitted along with the status • Access to the “My City” feature to find the nearest Fire or Police station, streetcar or Marta stop or see what NPU or council district you are in • Connect to The Department of Public Works Solid Waste calendar to view your collection day or find out what items you can recycle