solution home » services » solution Recycling Bin Replacement-Damaged by City WorkerThe City of Atlanta Solid Waste Services (SWS) will replace recycling bins that are damaged by the SWS Operators. If your recycling bin was damaged by a City worker:• Contact ATL311 at 404.546.0311 or • Submit a request online via the Create Request tab below   In the Customer Notes tab under Create Request, document the following:   • How the bin was damaged   • Who damaged your bin   • Where was the bin damaged   • Is this a single or multi-family dwelling   • Approximately how old is your bin***NOTE: FOLLOWING AN INVESTIGATION, BIN REPLACEMENT WILL BE DETERMINED***This Article was created on: 12/20/2016This Article was last updated on: 02/07/2019You can tell us about your request here on the internet OR by calling the Customer Service Center at 311, or 404-546-0311.