solution home » services » solution Department of Watershed Management Bill Payment Amnesty Period 2017The City of Atlanta Department of Watershed Management is offering the Bill Payment Amnesty Period. During the amnesty period, which lasts March 1 - April 8, 2017, customers with balances exceeding $500 must pay a minimum of 20 percent of their balance prior to entering into a flexible payment agreement. Late fees and assessments will be waived during the amnesty period. Watershed Management staff will be available between 9:30 a.m. and 3:30 p.m. at 2 City Plaza (72 Marietta St.) at the dates listed below to assist walk-in customers. •  Wednesday, March 1 & Thursday, March 2•  Monday, March 6 & Tuesday, March 7•  Monday, March 13 & Tuesday, March 14•  Monday, March 20 & Tuesday, March 21•  Monday, March 27 & Tuesday, March 28•  Monday, April 3 & Tuesday, April 4Customers may also submit a request for a flexible payment plan during the amnesty period online by clicking on the Create Request button below. Completing the fields and placing information that may assist with fulfilling the request in the Summary of Request box. Customer can also call the Customer Service Center at 311 or 404-546-0311 for additional questions. The following details will be needed to service all request: (1) Full name (2) Service address(3) Contact number (4) Email addressYou can tell us about your request here on the internet OR by calling the Customer Service Center at 311, or 404-546-0311.