solution home » services » solution Property Owner or Renter Request to Establish New Water and Sewer Bill Account ServicesApplications for new water/sewer service may be submitted online, by fax, or in person. The following items are required: • Completed Water/Sewer Service Application.• Copy of lease agreement (1st page and signature page), closing statement, closing disclosure (HUD), settlement statement (HUD-1) or warranty deed, including the physical address of the property within the body of the document or tax information. Businesses must also provide a W-9. • A legible copy of government issued identification in the applicant(s) name(s), such as a valid driver's license or passport. • A letter of authorization must be provided if establishing service on behalf of a business. • Deposit of $80.00 or greater, depending on the size of the meter, plus an account establishment fee of $15.00.Required documentation may be submitted: • Online via the Department of Watershed (DWM) Customer Web Portal (link below). You will be notified of your application status. • Fax to 404-979-6787. You will be notified of your application status within 3-5 business days. • In person at DWM walk-in locations, Monday – Friday, 8:15 AM – 5 PM. City Hall 55 Trinity Ave SW Atlanta, GA 30303 -- or -- 2 City Plaza 72 Marietta St Atlanta, GA 30303 Once we have received ALL required documents, it can take up to 5 business days to have water and sewer service connected. For further assistance, contact Customer Service at 404-546-0311.DWM Customer Web PortalDWM Customer Web Portal FAQsWater and Sewer Service ApplicationDWM Payment Options FAQsAtlanta Surrounding Government JurisdictionsThis Article was created on: 11/17/2017This Article was last updated on: 02/11/2019
