solution home » services » solution City of Atlanta Property Damaged by CitizenDURING THE COVID-19 TELEWORKING PERIOD, PLEASE USE THE FOLLOWING CONTACT INFORMATION FOR THE OFFICE OF ENTERPRISE RISK MANAGEMENT: • PHONE: 470.542.9663 • EMAIL: YTWilliams@AtlantaGa.GovIf a citizen and/or company has caused damage to a City of Atlanta vehicle, building and/or property the incident should be reported to the citizen’s/company’s auto insurance carrier. The insurance carrier should be provided with the following for claim updates: • City of Atlanta Office of Enterprise Risk Management contact information • Phone number- 404.330.6982 • Email address- ermmailbox@atlantaga.govIf the citizen/company is uninsured or self-insured, please contact the City of Atlanta Office of Enterprise Risk Management directly.The following information should be included in the communication: • Confirm if a Police &/or Fire agency responded, the name of the agency and the report number (and if applicable obtain a copy of the police/fire report). • Specific date incident occurred. • Specific location of incident with the names of cross streets, nearby businesses, and/or an exact address. • Description of damage done to City vehicle/building/property • Photos of damage, if available • Witnesses names, phone numbers and email addresses (if applicable)This Article was created on: 11/30/2017This Article was last updated on: 09/03/2020
