solution home » services » solution How do I reset my initial court date? (Only available if court date has not passed)Reset requests for new court dates are accepted no less than five (5) business days prior to the scheduled court date. Please be advised that the citation issued is your official summons to appear in court on the set date and time and a reset request is NOT guaranteed. Reset Request forms can be completed in person at the Court or submitted online: You may check the online portal to determine if your request has been received and reset. If it is reset a new court date will be displayed under events. If you have not received confirmation that your court date has been reset, you need to appear in court at your scheduled court date and time to resolve your case. Reset Request Options: Online: Click on Create Request icon below (please ensure the citation # and drivers license # is entered on the Notes field) In person: Municipal Court of Atlanta Ombudsman Department; located on the main floor. For additional assistance: Telephone: (404) 658-6940 ***Please note reset requests can NOT be made over the phone*** ***Important Message In Reference to Submitting Online Reset Requests*** Please ensure the Customer Notes include your driver’s license number as well as citation number. All requests without drivers license and citation number will not be accepted and the request will automatically close out.Municipal Court Website - Reset a Court DateReset RequestsThis Article was created on: 08/13/2018This Article was last updated on: 08/19/2019You can tell us about your request here on the internet OR by calling the Customer Service Center at 311, or 404-546-0311.