The ATL311 Customer Service Center is open Monday through Friday. You can reach us by dialing 3-1-1 or 404-546-0311 if you are outside of Atlanta city limits. We are also available via: 

• Email at atl311@atlantaga.gov

• Fax at 404-221-9518

• Social media at Twitter, Facebook, or Instagram @ATL311. 

Have more questions? Chat with a live agent Monday to Friday, 7 AM to midnight, using the chat option in the lower right corner of the page. Alternatively, you can submit your request below, and a representative will get back to you within 2 business days.

For TTY assistance, dial 711 or visit georgiarelay.org.

Please Note

If you would like to be able to check the status of this request after submission, please register an account through the Sign In link above.