Knowledge Article · Customer Self-Service

The City of Atlanta Department of Public Works, Solid Waste Services (SWS), will pick up any unwanted EMPTY city-issued garbage or recycling cart.

To submit a request for an empty garbage or recycling cart pick-up:

Once submitted, the cart will be picked up within ten (10) business days.

To ensure service, place the empty cart upside down at the right-of-way (curbside), as the City of Atlanta does not access private property.

Enter the following information in the Customer Notes field below.

The color of the cart.
A gate code, unit number or special instructions for the driver, if applicable.

Submit Request As

Knowledge Article

Contact First Name

Contact Last Name

Email Address

Phone

Preferred Method of Contact

Secondary Contact First Name

Secondary Contact Last Name

Secondary Contact Email Address

Account Number

Status Text

Address Type

Postal Code

Street 1

Highway

Street 2

Exit

City

Latitude

State

Longitude

Additional Questions Answers

Customer Notes

Channel

Attach File: ( To select multiple files on a computer, users must hold the "Shift" button while choosing attachments. )

Questions	Answers
Provide the quadrant and zip code of the location.
Is the cart empty?

Cart Pick Up