To report street flooding or a clogged catch basin possibly due to a rain event, contact Customer Service at 404-546-0311, 24 hours a day, 7 days a week. 

A Specialist will be at the location to investigate the flooding within 4-8 hours.  Most requests will be resolved by simply clearing the blockage.  However, in some cases, more extensive or restorative work is required, which can take up to 45 days to fully resolve.