To request a transfer of credit be made between open water and sewer accounts registered in your name, please submit an online request, including:   

(1) Full name

(2) Contact information

(3) Service address

In the Customer Notes box, include.

(4) Last four digits of your social security number or tax ID for verification

(5) Account number where credit currently exists

(6) Account number where the credit is being transferred to (*Note: Both accounts must be registered in your name and social security number.)

(7) Amount of credit transfer

(8) Other pertinent details that may assist us further with fulfilling your request.

Attach the following: 

(1) Proof of payment –

 Type of Payment / Proof of payment 

      Credit or Debit Cards / Bank statement and last 4 digits of card number used for payment

      Check / Front and back copy of cancelled check

      Cash or Money Order / Copy of receipt

(2) A customer signature visible on the written request.

You may also fax your request and documentation to 404-739-4823.

NOTE: Please submit the appropriate supporting documentation and account details in order to resolve your request in a timely manner.

For additional assistance, contact Customer Service at 404-546-0311.