Knowledge Article · Customer Self-Service

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Modified (EST) : 2/6/2026 1:55:00 PM

Effective February 16, 2026, bulk collections will be scheduled on your regular weekly collection day. Bulk collections still must be scheduled.

Please place garbage/recycling carts and yard trimmings (on yard trimming collection weeks) at least six (6) feet away from bulk items at curbside. Carts, yard trimmings and bulk placed too close together may result in one or both being delayed.

If today is your scheduled pick-up day for weekly collection, please allow until 3:30 PM for collection to be completed.

If it is after 3:30 PM and THE GARBAGE ON YOUR ENTIRE STREET WAS NOT COLLECTED, you may contact ATL311 at 404-546-0311 or create a request by completing the form below.

To determine your service day, please visit the Waste Wizard and select the ‘My Schedule’ tab.

If you would like to receive weekly reminders of your collection day and other SWS notifications, visit the Waste Wizard, enter your address and select GET A REMINDER!

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Questions	Answers
Provide the quadrant and zip code of the location.
Include a cross street, if applicable.
What is your scheduled collection day?

Entire Street Missed - GARBAGE

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Request Location

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