Knowledge Article · Customer Self-Service

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Modified (EST) : 6/24/2025 9:01:25 AM

If your GREEN garbage cart is missing, please contact ATL311 at 404.546.0311 or submit a request below.

When delivering replacement recycling carts, the Department of Public Works:

• Will not leave a cart if there is already one at the property

• Will not leave a cart at a vacant property

If needed, while awaiting your replacement cart, only place up to five (5) bags curbside. Do not use a non-city issued cart.

If you purchased an additional cart, you are responsible for the replacement of that cart. DPW will not provide a replacement for a damaged or missing cart if one is visible on the property.

Enter a gate code, unit number or special instructions for the driver (if applicable) in the Customer Notes field below.

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What color is the missing cart?
Provide the quadrant and zip code of the location.

Missing Garbage Cart

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