The Department of City Planning has moved to a completely electronic process for permit applications and issuance. All permit types must now be submitted online via the Accela Citizen website– except for Express permits, which are only accepted in person. 

A permit is required to install, repair or replace any electrical, plumbing or HVAC equipment. This is applicable to both commercial and residential projects. Applications may be submitted online via the Accela Citizen website. Homeowners may submit their own permit application. There is no need to wait for the contractor to do so.    

Trade permits are processed by the Office of Buildings, Trade Permits Division, located at –

55 Trinity Ave. SW

3rd Floor – Suite 3900

Atlanta, GA 30303

Hours of Operation: Monday - Friday, 8:15 AM – 5:00 PM 

NOTE: If a resident’s electrical service has been disconnected for six months or more, Georgia Power will refer the resident to the Office of Buildings, Trade Permits Division, to obtain a “Public Utility” permit before activating service.

For status updates on submitted permits, visit the Accela Citizen website.

For more information, contact the Office of Buildings, Trades Work Stream via email at permitissuance-oob@atlantaga.gov or by phone at 404-865-8550.