Knowledge Article · Customer Self-Service

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Modified (EST) : 5/5/2025 9:07:56 AM

The City of Atlanta Department of Transportation maintains small infrastructure repairs within the public right-of-way which may pertain to certain structures that are considered non-permanent and non-essential.

This includes pedestrian plazas and boardwalks (i.e. Broad Street Plaza) and/or potentially other street furniture.

To request plaza or boardwalk repairs:

Contact ATL311 at 404-546-0311 or
Submit an online service request below

NOTE: This request DOES NOT include heavy, permanent, or essential infrastructure, such as light or signal poles/fixtures, concrete repairs, or road paving and pothole repair, etc.

Contact Information

Contact First Name

Contact Last Name

Contact Email Address

Phone

Preferred Method of Contact

Secondary Contact First Name

Secondary Contact Last Name

Secondary Contact Email Address

Secondary Contact Phone

Request Location

Address Type

Street 1

Street 2

City

State

Postal Code

Highway

Exit

Latitude

Longitude

Additional Information

Customer Notes

Customer

Channel

Case Type

Portal Submission KA Number

Additional Questions Response

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Questions	Answers * (Enter N/A if the question does not apply)
What is the location? Include the quadrant and zip code.
Are there any landmarks?
Include a cross street if applicable?
What needs repair (boardwalk, plaza, street furniture)?
Describe the damage.

Pedestrian Plaza/Boardwalk Repairs

Contact Information

Request Location

Additional Information