If you notice a foul odor in or around the house, contact Customer Service at 404-546-0311, 24 hours a day, 7 days a week. A specialist/first responder will be at the location within 8 hours.

Depending on the result of the investigation, the service request may be closed or lead to other required work, which can take up to 45 days to resolve including any needed repairs and restoring the property and/or street.