The City of Atlanta Department of Public Works (DPW), Solid Waste Service, offers backyard service to senior residents who are 70 years of age or older, live alone and the person is physically incapable of placing the garbage and recycling cart at the curb. If the person is not capable of placing garbage and recycling at the curb, then they must present a licensed physician’s certified statement stating such person is physically incapable of placing the garbage and recycling at the curb and proof of age.

Yard trimmings are not collected from the resident's backyard. All yard trimmings must be placed curbside for collection. 

If eligible based on the above criteria, you must submit the following:

• Completed New or Cancel Backyard Service Request Form (below)

• Certified Statement from a licensed physician 

  • Statement must state the person is physically incapable of placing the garbage and recycling at the curb and proof of age.

• Photo ID

Completed documents can be submitted to the Department of Public Works through either of the channels outlined below. 

Email - pwsettlements@atlantaga.gov

Fax - 404-546-9073

Walk-in Location

55 Trinity Avenue SW, Suite 4700 Atlanta, GA 30303

Hours of Operation:  Monday – Friday, 8:15AM – 5:00PM

Mail

City of Atlanta Department of Public Works c/o DPW Customer Engagement Team, 55 Trinity Ave SW, Suite 4700 Atlanta, GA 30303

An incomplete form and missing documents will result in service delays. After submitting your request, please allow up to seven (7)  business days for a response. Once backyard service is approved, you will be notified of your scheduled collection day. An inspection of the property where backyard service has been requested must be completed within three business days before services begin.

NOTE: City of Atlanta trucks must be able to enter the driveway for collection and the backyard must be accessible to DPW personnel; otherwise, backyard service cannot be provided.  
                 
If backyard service is requested and the person requesting the service does not meet the age and physical condition criteria, the citizen must pay $1,233.69 to receive this service, per City Code Section 130-37. Payments can be made to the address listed above. 

NOTE: RE-CERTIFICATION FOR BACKYARD SERVICE IS REQUIRED ANNUALLY  

SERVICE CANCELLATION:

To cancel backyard service, send an email to pwsettlements@atlantaga.gov or send a fax to 404-546-9073. Please Include your name and address and someone will follow up with you.