Shareable Dockless Mobility Devices (SDMD) are shareable transportation devices that do not have docking stations, such as electric scooters and bikes.
Per City of Atlanta Code of Ordinances, Sec. 150, SDMDs must be parked on the sidewalk in a bike rack, against a building, or at a curb, in a manner that affords the least obstruction of pedestrian traffic and provides a minimum of 5 feet clear for pedestrians.
The current permitted SDMD providers for the City of Atlanta are Bird and Lime.
To submit a request for SDMD removal:
- Contact ATL311 at 404-546-0311 or
- Submit an online service request below
NOTE: If submitting an online request, please include the following information:
- Scooter company/brand
- Color of the scooter if the brand is not known
- The reason the device needs to be removed by the City
- Parking violation
- Broken or in disrepair
- The unique device ID number, if possible
- The location of the violation
- Closest intersection, closest address
NOTE: ATLDOT formerly managed a docked bike share program called Relay Bike Share, operated by HOPR. That contract has ended and the program is no longer available. HOPR relinquished those assets to a local bike shop for sale and the City no longer has any ownership or management over those bikes. All Relay Bike Share bikes, blue non-electric bikes that say Relay or HOPR, in the right-of-way are now considered abandoned personal property. For removal of a Relay or HOPR bike, please search for Remove Obstruction in the Right of Way (ROW).
Additional Information about shareable bikes and scooters is available on the ATLDOT website.
