If today is your scheduled pick-up day for bulk collection, please allow until after 3:30 PM for collection to be completed.

If it is after 3:30 PM and your bulk items were not collected, you may contact ATL311 at 404-546-0311 to create a request. 

A Solid Waste Education and Enforcement (SWEET) Officer will investigate your request to determine the reason your bulk was not collected, which may have been due to one of the following:

• Low hanging electrical wires at street above bulk pile
• Pile improperly set out
• Mixed bulk pile (trash mixed with furniture etc.)
• Extra-large pile
• Bulk pile obstructed (by vehicle, leaning on mailbox or pole)

NOTE: Bulk collections are prohibited at vacant properties. The City does not collect items left from an eviction or by a contractor, auto parts (including tires) or building/construction materials.
 

If your scheduled bulk collection is missed and not reported as missed within two (2) business days, it must be rescheduled.