Knowledge Article · Customer Self-Service

This KBA should be utilized when the customer calls to change the name on a water and sewer services account.

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Knowledge Article

Contact First Name

Contact Last Name

Email Address

Phone

Preferred Method of Contact

Secondary Contact First Name

Secondary Contact Last Name

Secondary Contact Email Address

Account Number

Status Text

Address Type

Postal Code

Street 1

Highway

Street 2

Exit

City

Latitude

State

Longitude

Additional Questions Answers

Customer Notes

Channel

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Questions	Answers

Customer Name Change for Water and Sewer Account