The Department of Public Works (DPW) contacts citizens who currently receive backyard garbage and recycling services to be recertified.

To be recertified for backyard services, you must submit the following:

• complete the New/Renew/Cancel Backyard Service Request Form,
• a photo ID, and
• a licensed physician’s certified statement stating you are still physically incapable of placing the garbage and recycling at the curb.

The deadline for submission of the documents is June 1, 2026. RE-CERTIFICATION FOR BACKYARD SERVICE IS REQUIRED ANNUALLY. 

An incomplete form, missing documents, and failure to recertify by the deadline will cause service delays and/or removal from backyard service. 

Completed documents can be submitted to DPW through either of the channels outlined below. 

Submit form via web

Fax – (404) 739-4800
Walk-in − 55 Trinity Avenue SW, Suite 4700, Atlanta, GA 30303
Mail − City of Atlanta Department of Public Works c/o DPW Customer Engagement Team, 55 Trinity Ave SW, Suite 4700, Atlanta, GA 30303

Questions? Please email pwsettlements@atlantaga.gov.

NOTE: City of Atlanta trucks must be able to enter the driveway for collection, and the backyard must be accessible to DPW personnel; otherwise, backyard service cannot be provided.  

SERVICE CANCELLATION: To cancel backyard service, print and complete the Backyard Services Request Form (below). Submit the completed form using one of the following methods:

• Email – pwsettlements@atlantaga.gov
• Fax – 404-546-9073