
The City of Atlanta has launched ATL CARES — Community Action & Relief for Emergency Support — to help residents during the projected lapse in Supplemental Nutrition Assistance Program (SNAP) benefits. We’re connecting residents with food, water, and housing resources.
Food Assistance
To receive assistance with food and essential household resources, contact one of the City’s local partners.
Water Assistance
During the federal funding lapse, the City has suspended residential water disconnections due to non-payment through January 31, 2026, or when the federal shutdown ends, to ensure all families maintain access to clean water.
Full payment is still required for each account. Customers can make payments through Invoice Cloud or PromisePay. PromisePay is a mobile friendly platform that allows customers to:
Housing Assistance
The City of Atlanta has paused evictions for anyone living in subsidized housing through Atlanta Housing until January 31, 2026, or until the federal shutdown ends — whichever comes first. Residents can visit atlantaga.gov or email ATLConstituentServices@atlantaga.gov for case-specific assistance.
For residents that want to help: