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Case Details
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Case Close Reason
WCPL - WORK COMPLETE
TCRB4 - TRANSFERRED TO GDOT
TCRB3 - TRANSFERRED TO GEORGIA POWER
TCR80 - OTHER(EXPLAIN)
TC125 - HOLD FOR PARTS/WILL RETURN
SMR03 - TRAFFIC COUNT
RWASH - REFER TO SEWER DIVISION
REGAP - REFER TO GEORGIA POWER
RDOT - REFERRED TO STATE DOT
OUTCL - OUTSIDE OF CITY LIMITE
OP - PROPERTY OWNER RESPONSIBILITY
NOPRO - NO PROBLEM FOUND
DWWC - WORK COMPLETED
DUPL - DUPLICATE BACKLOG
CSC - RETURN TO CALL CENTER
CONTR - CONTRACTOR RESPONSIBILITY
COMPL - COMPLETED AS ASSIGNED
CIP - CAPITAL PROJECT REQUIRED
CAN - CANCELLED OR DUPLICATE REQUEST
51 - TRANSFERRED TO SUPERVISOR/CREW
BC100 – Bin collected
BI101 - Property currently has bins
BI102 - Vacant Property
BI103 - Bin not damaged
BI104 - Address not found
BI105 - Bin not out
BI106 - Need gate code/unit #
BU101 - Bulk items blocked
BU102 - Bulk items not out at time of collection
BU103 – Improper/Mixed Bulk Items
BU106 - Need gate code/unit #
BP100 – Bin Packed
NSP100 – New Service Pick-up
BI107 – Bin delivered
RGCCP - ROW Grass Cutting Complete
RGCNC - ROW Grass Cutting Not Complete
RGCPC - ROW Grass Cutting Partially Complete
RGCNA - NA ROW Grass Cutting
RDLCP - ROW De-Littering Complete
RDLNC - ROW De-Littering Not Complete
RDLPC - ROW De-Littering Partially Complete
RDLNA - NA De-Littering Grass Cutting
RECP - ROW Edging Complete
RENC - ROW Edging Not Complete
REPC - ROW Edging Partially Complete
RENA - NA ROW Edging
RDSCP - ROW Debris/Silt Complete
RDSNC - ROW Debris/Silt Not Complete
RDSPC - ROW Debris/Silt Partially Complete
RDSNA - NA ROW Debris/Silt
RGCBCP - ROW Gutters/Catch Basin Complete
RGCBCP - ROW Gutters/Catch Basin Not Complete
RGCBCP - ROW Gutters/Catch Basin Partially Complete
RGCNA - NA ROW Gutters/Catch Basin
RTPCP - ROW Tree Pruning Complete
RTPNC - ROW Tree Pruning Not Complete
RTPPC - ROW Tree Pruning Partially Complete
RTPNA - NA ROW Tree Pruning
RBTCP - ROW Bush Trim Complete
RBTNC - ROW Bush Trim Not Complete
RBTPC - ROW Bush Trim Partially Complete
RBTNA - NA ROW Bush Trim
RWRCP - ROW Weed Removal Complete
RWRNC - ROW Weed Removal Not Complete
RWRPC - ROW Weed Removal Partially Complete
RWRNA - NA ROW Weed Removal
GBE100 - Garbage Bin Out Empty
RBE125 - Recycling Bin out Empty
GNO150 - Garbage Bin Not Out
RNO250 - Recycling Bin Not Out
GNE200 - Garbage Bin Out Not Empty
RNE225 - Recycling Bin Out Not Empty
YNP30 - Yard Trimming Not Present
YTP20 - Yard Trimming Present
RCE - Refer to Code Enforcement
REPDPW - Refer to EMER PREP & DPW
REPDPW2 - Refer to EMER PREP & DPW (GDOT)
RPFH - Refer to Partners for Home
RGBO - Refer to Grady (Housing)
RGTRC - Refer to Grady (Counseling/Funds)
RTAA - Referred to Appropriate Agency
RTHHC - Referred to the Housing Help Center
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Additional Comments from the citizen who submitted the case
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Large deep pothole on Ponce de Leon at Juniper. Inner westbound lane. Requires cars to veer into oncoming traffic lane to avoid
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