Re-certification Notice: The Department of Public Works (DPW)/Solid Waste – Backyard Services has contacted citizens who currently receive backyard services to be recertified. To be recertified for backyard services, please fax a copy of your driver’s license and/or a letter from your doctor to 404-739-4800 advising you cannot push/pull the cart to the curb.

City of Atlanta trucks must be able to enter the driveway for collection and the backyard must be accessible to DPW personnel; otherwise, backyard service cannot be provided.

If your recycling backyard service was missed and is being reported after 3:00 PM the scheduled day of collection or within two (2) business days, an online request may be submitted below, or you may call ATL311 at 404-546-0311. If it has been more than two (2) business days, your recycling will be collected on the next scheduled collection day.

NOTE: All recyclable items must be place inside the recycling cart for collection. Shredded paper may be placed in a plastic bag inside the recycling cart. Empty plastic bags and/or plastic bags containing anything else will result in the entire cart NOT being collected.

NOTE: Please enter a street number and name in the Street 1 field below.