mobileContact Us at 404-546-0311, or 311

New Scheduled Bulk Pick-Up!

The City of Atlanta currently collects bulk rubbish within each quadrant one week out of each month. Beginning April 1, 2019, Solid Waste Services will schedule bulk pick-ups. Things to Know for Scheduled Bulk Pick-Up Beginning April 1, 2019: • Customers may have up to 12 scheduled bulk pick-ups a year; if exceeded, the resident is charged a fee of $325 • Bulk items shall not be placed at the curb before 7 p.m. on the day before the scheduled pick-up day • If bulk items are placed on the curb before 7 p.m. the day before, a citation will be issued • If bulk items are placed on the curb without scheduling, written warnings will be issued from April 2019-June 2019 • Effective July 1, 2019, residents will be charged $325 for not scheduling bulk • Bulk must be scheduled in advance What is considered bulk? • Mattresses (3 or more) • Sleeper sofa • Dining room set • White goods (washer, dryer, refrigerator, stove) • Bedroom suite (dresser + chest of drawers + nightstand + mattress) • 20+ bags of yard trimmings What is not considered bulk? • Tires • Motor Vehicle Parts • Building Material/Construction & Demolition Waste How do you schedule bulk pick-up? • Call 311 at 404-546-0311 • Online at www.ATL311.com • Mobile app by searching ATL311 in your app store • @ATL311 on social media For more information click here!

Get social with us!

For the latest City of Atlanta news, tips, updates, and much more…. follow us on social media @ATL311 or click on one of the links below! Twitter Facebook Instagram Youtube Snapchat: Search for ATL311 from your mobile app SeeClickFix: Search for ATL311 or just report an issue within the city limits Nextdoor: Find ATL311 under the City of Atlanta Public Agency if you reside within the city limits

Safety Incident/Accident, Harmful Agent Exposure

If there is an emergency, please call 9-1-1 To file a claim for Damages, please type ‘Claim’ in the search box in the upper right corner of the page. If you or someone you are representing has been involved in an incident, accident, or has possibly been exposed to a harmful agent(s), please click on the “Work Safe Atlanta” link below. HARMFUL AGENTS EXAMPLES MAY INCLUDE: Blood Borne Pathogens (i.e. blood, body fluids or human waste) and/or Chemicals (household or industrial) The City of Atlanta takes all reports seriously.  It is against the law for an employer to fire, demote, transfer, or discriminate in any way against a worker for filing a report. Please be assured if you want to remain anonymous, after a workplace safety  representative contacts you, the City of Atlanta will comply with your request. Work Safe Atlanta    

Welcome to Atlanta 311

The City of Atlanta is pleased to provide residents and customers with Atlanta 311 (ATL311). 311 is Atlanta’s primary phone number for government information and non-emergency services. Whether you’re a resident, business owner, or visitor, help is just a click or call away.

Download the ATL311 Mobile App Today!

Download the ATL311 Mobile App Today! The ATL311 Mobile App is available on iPhone and Android devices and you can find it in your app store by searching ATL311 or by selecting the correct link listed below. Android Apple Just a few of the many benefits of having the ATL311 app include: • An immediate service request number after submitting your request • Easily upload a photo along with your request • A personalized list of service requests you submitted along with the status • Access to the “My City” feature to find the nearest Fire or Police station, streetcar or Marta stop or see what NPU or council district you are in • Connect to The Department of Public Works Solid Waste calendar to view your collection day or find out what items you can recycle • Submit your bulk collection request Already downloaded the app? To ensure it is the best it can be, we would love to hear your feedback. Email ATL311MobileAppSup@atlantaga.gov and tell us your experience.

NotifyATL

Stay in the know even on the go by signing up for NotifyATL. Get notifications on any device wherever you are and choose the alerts you want to receive. From public safety to road closures and severe weather, the alerts will be right at your fingertips. Sign up for NotifyATL by texting NotifyATL to 888777 or click here!