mobileContact Us at 404-546-0311, or 311

ATL311 will continue to be open Monday-Friday, 7am-7pm. We encourage you to reach out to us on social media @ATL311, download our mobile app or submit your request here on our website.

COVID-19 Text Alerts

The City of Atlanta has activated a text message service for COVID-19 updates. Sign up by texting “ATLCOVID19” or “ATLSTRONG” to 888777. For more information, please visit https://atlstrong.org/.

City of Atlanta’s Centers of Hope After school Meal Program

Currently, the City of Atlanta’s Centers of Hope Afterschool Meal Program provides dinner and a healthy snack to Atlanta’s students between the ages 5 – 18. Beginning Monday, March 16, 2020 the program will run on a modified schedule allowing students to receive meals between 4:00 p.m. and 6:00 p.m. Monday through Friday. Locations for meal sites include the following City of Atlanta Recreation Centers: Adams Park Recreation Center CT Martin Recreation & Aquatic Center Anthony Flanagan Memorial Recreation Center Bessie Branham Recreation Center Coan Park Recreation Center Dunbar Recreation Center Grant Park Recreation Center Grove Park Recreation Center James Orange Recreation Center Martin Luther King, Jr. Recreation & Aquatic Center Arthur Langford Recreation Center Peachtree Hills Recreation Center Perkerson Park Recreation Center Pittman Park Recreation Center Rosel Fann Recreation Center C. A. Scott Recreation Center South Bend Recreation Center Thomasville Recreation Center William Walker Recreation Center The City of Atlanta Department of Parks and Recreation’s Centers of Hope Afterschool program provides engaging educational, recreational, and cultural programming. The mission of the program is to provide a safe, supportive, and structured environment that promotes a healthy and active lifestyle for students across Atlanta. The program focuses on the combination of education and play to empower youth to tackle the next school day with a positive outlook on life and community. Starting March 16, 2020, All Atlanta Public School (APS) students can receive daily FREE bagged meals at 5 school sites Monday – Friday 10AM to 12PM Douglass High School Cleveland Elementary Bunche Middle School Sylvan Middle School Phoenix Academy (formerly Crim High School) Beginning March 23, 2020 All APS families can report to the above locations Monday-Friday 10AM – 12PM to receive a bag of shelf stable grocery items.

Municipal Option Sales Tax

What is the MOST? (Municipal Option Sales Tax) The Municipal Option Sales Tax (MOST) requires reauthorization on the May 19th, 2020 presidential primary ballot. This was originally scheduled for March 24, 2020 but was delayed due to the Coronavirus pandemic. This is not a new tax. The MOST is a 1-cent sales tax on most goods purchased and services performed within the City. The MOST assists with paying for Atlanta’s two (2) federal Consent Decrees: Combined Sewer Overflows (CSO) Consent Decree and Sanitary Sewer Overflows (SSO) Consent Decree issued in 1998 and 1999 that require investing in water and sewer improvements estimated at $4 billion. You can visit https://www.atlantawatershed.org/most/ for more information.

Download the ATL311 Mobile App Today!

Download the ATL311 Mobile App Today! The ATL311 Mobile App is available on iPhone and Android devices and you can find it in your app store by searching ATL311 or by selecting the correct link listed below. Android Apple Just a few of the many benefits of having the ATL311 app include: • An immediate service request number after submitting your request • Easily upload a photo along with your request • A personalized list of service requests you submitted along with the status • Access to the “My City” feature to find the nearest Fire or Police station, streetcar or Marta stop or see what NPU or council district you are in • Connect to The Department of Public Works Solid Waste calendar to view your collection day or find out what items you can recycle • Submit your bulk collection request Already downloaded the app? To ensure it is the best it can be, we would love to hear your feedback. Email ATL311MobileAppSup@atlantaga.gov and tell us your experience.

Safety Incident/Accident, Harmful Agent Exposure

If there is an emergency, please call 9-1-1 To file a claim for Damages, please type ‘Claim’ in the search box on the homepage. If you or someone you are representing has been involved in an incident, accident, or has possibly been exposed to a harmful agent(s), please click on the “Work Safe Atlanta” link below. HARMFUL AGENTS EXAMPLES MAY INCLUDE: Blood Borne Pathogens (i.e. blood, body fluids or human waste) and/or Chemicals (household or industrial) The City of Atlanta takes all reports seriously.  It is against the law for an employer to fire, demote, transfer, or discriminate in any way against a worker for filing a report. Please be assured if you want to remain anonymous, after a workplace safety  representative contacts you, the City of Atlanta will comply with your request. Work Safe Atlanta    

Atlanta, Stay Home

Mayor Keisha Bottoms issued a 14 day Stay at Home Order to curb the spread of COVID-19. The order requires Atlantans to remain in their homes. Individuals may leave only for essential activities/governmental functions or to operate essential businesses. More details can be found here: https://www.atlantaga.gov/Home/Components/News/News/13306/672

City of Atlanta’s Response to COVID-19

The City of Atlanta (COA) is keeping abreast of ongoing developments involving the coronavirus (COVID-19). Recommended steps for protecting yourself and your family include: • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer. • Avoid touching your eyes, nose, and mouth with unwashed hands. • Avoid close contact with people who are sick. • Stay home when you are sick. • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. • Clean and disinfect frequently touched objects and surfaces with disposable wipes. • If you have recently returned from a country with ongoing COVID-19 (coronavirus) infections, monitor your health and follow the instructions of public health officials. NOTE: City of Atlanta closures and/or changes to service delivery will be communicated via network, social media and the COA website. For additional information regarding the City of Atlanta’s response to the coronavirus (COVID-19), please visit the City’s website (link below). https://www.atlantaga.gov/government/mayor-s-office/city-of-atlanta-covid-19-response

New Scheduled Bulk Pick-Up!

The City of Atlanta currently collects bulk rubbish within each quadrant one week out of each month. Beginning April 1, 2019, Solid Waste Services will schedule bulk pick-ups. Things to Know for Scheduled Bulk Pick-Up Beginning April 1, 2019: • Customers may have up to 12 scheduled bulk pick-ups a year; if exceeded, the resident is charged a fee of $325 • Bulk items shall not be placed at the curb before 7 p.m. on the day before the scheduled pick-up day • If bulk items are placed on the curb before 7 p.m. the day before, a citation will be issued • If bulk items are placed on the curb without scheduling, written warnings will be issued from April 2019-June 2019 • Effective July 1, 2019, residents will be charged $325 for not scheduling bulk • Bulk must be scheduled in advance What is considered bulk? • Mattresses (3 or more) • Sleeper sofa • Dining room set • White goods (washer, dryer, refrigerator, stove) • Bedroom suite (dresser + chest of drawers + nightstand + mattress) • 20+ bags of yard trimmings What is not considered bulk? • Tires • Motor Vehicle Parts • Building Material/Construction & Demolition Waste How do you schedule bulk pick-up? • Call 311 at 404-546-0311 • Online at www.ATL311.com • Mobile app by searching ATL311 in your app store • @ATL311 on social media For more information click here!

Get social with us!

For the latest City of Atlanta news, tips, updates, and much more…. follow us on social media @ATL311 or click on one of the links below! Twitter Facebook Instagram Youtube Snapchat: Search for ATL311 from your mobile app SeeClickFix: Search for ATL311 or just report an issue within the city limits Nextdoor: Find ATL311 under the City of Atlanta Public Agency if you reside within the city limits