mobileContact Us at 404-546-0311, or 311

Atlanta Police Department: SR-13 Form

To protect the health and safety of our staff and customers, and to help mitigate the impact of COVID-19, the Atlanta Police Department will not be dispatched to the scene of non-injury automobile accidents. If you are involved in an automobile accident with no injuries please complete the SR-13 form that can be found by clicking here. **The SR-13 form is for your records only, please do not submit the form to APD**

ATL311 Now Offers TTY Service!

ATL311 now offers Teletype Service (TTY)! Teletype Service (TTY) is a FREE public service to make communication by telephone easy, accessible and reliable for people who are deaf, hard of hearing, deaf-blind or have difficulty speaking. To use this service to reach the City of Atlanta 311, dial 844-402-0750 and an operator will be standing by Monday through Friday from 7:00 am-7:00 pm. 

City of Atlanta’s Centers of Hope After school Meal Program

Currently, the City of Atlanta’s Centers of Hope Afterschool Meal Program provides dinner and a healthy snack to Atlanta’s students between the ages 5 – 18. Beginning Monday, March 16, 2020 the program will run on a modified schedule allowing students to receive meals between 4:00 p.m. and 6:00 p.m. Monday through Friday. Locations for meal sites include the following City of Atlanta Recreation Centers: Adams Park Recreation Center CT Martin Recreation & Aquatic Center Anthony Flanagan Memorial Recreation Center Bessie Branham Recreation Center Coan Park Recreation Center Dunbar Recreation Center Grant Park Recreation Center Grove Park Recreation Center James Orange Recreation Center Martin Luther King, Jr. Recreation & Aquatic Center Arthur Langford Recreation Center Peachtree Hills Recreation Center Perkerson Park Recreation Center Pittman Park Recreation Center Rosel Fann Recreation Center C. A. Scott Recreation Center South Bend Recreation Center Thomasville Recreation Center William Walker Recreation Center The City of Atlanta Department of Parks and Recreation’s Centers of Hope Afterschool program provides engaging educational, recreational, and cultural programming. The mission of the program is to provide a safe, supportive, and structured environment that promotes a healthy and active lifestyle for students across Atlanta. The program focuses on the combination of education and play to empower youth to tackle the next school day with a positive outlook on life and community. Starting March 16, 2020, All Atlanta Public School (APS) students can receive daily FREE bagged meals at 5 school sites Monday – Friday 10AM to 12PM Douglass High School Cleveland Elementary Bunche Middle School Sylvan Middle School Phoenix Academy (formerly Crim High School) Beginning March 23, 2020 All APS families can report to the above locations Monday-Friday 10AM – 12PM to receive a bag of shelf stable grocery items.

New Scheduled Bulk Pick-Up!

The City of Atlanta currently collects bulk rubbish within each quadrant one week out of each month. Beginning April 1, 2019, Solid Waste Services will schedule bulk pick-ups. Things to Know for Scheduled Bulk Pick-Up Beginning April 1, 2019: • Customers may have up to 12 scheduled bulk pick-ups a year; if exceeded, the resident is charged a fee of $325 • Bulk items shall not be placed at the curb before 7 p.m. on the day before the scheduled pick-up day • If bulk items are placed on the curb before 7 p.m. the day before, a citation will be issued • If bulk items are placed on the curb without scheduling, written warnings will be issued from April 2019-June 2019 • Effective July 1, 2019, residents will be charged $325 for not scheduling bulk • Bulk must be scheduled in advance What is considered bulk? • Mattresses (3 or more) • Sleeper sofa • Dining room set • White goods (washer, dryer, refrigerator, stove) • Bedroom suite (dresser + chest of drawers + nightstand + mattress) • 20+ bags of yard trimmings What is not considered bulk? • Tires • Motor Vehicle Parts • Building Material/Construction & Demolition Waste How do you schedule bulk pick-up? • Call 311 at 404-546-0311 • Online at www.ATL311.com • Mobile app by searching ATL311 in your app store • @ATL311 on social media For more information click here!

Get social with us!

For the latest City of Atlanta news, tips, updates, and much more…. follow us on social media @ATL311 or click on one of the links below! Twitter Facebook Instagram Youtube Reddit Snapchat: Search for ATL311 from your mobile app SeeClickFix: Search for ATL311 or just report an issue within the city limits Nextdoor: Find ATL311 under the City of Atlanta Public Agency if you reside within the city limits

DPW Yard Trimming and Recycling Delays

Due to a reduced workforce caused by the COVID-19 Pandemic, the Department of Public Works is experiencing delays in Solid Waste Services (SWS), especially in yard trimming and recycling collections. Yard trimming collection WILL NOT be collected at this time. Other services, such as recycling, will be delayed but WILL BE collected. While delays are occurring, SWS will continue efforts to collect these items as soon as possible. We ask that you leave containerized recycling curbside to be collected with no fines being accumulated during this time. Thanks for your patience, and if you have questions, please visit https://bit.ly/DPWCOVID-19Updates.

COVID-19 Text Alerts

The City of Atlanta has activated a text message service for COVID-19 updates. Sign up by texting “ATLCOVID19” or “ATLSTRONG” to 888777. For more information, please visit https://atlstrong.org/.

City of Atlanta’s Response to COVID-19

The City of Atlanta (COA) is keeping abreast of ongoing developments involving the coronavirus (COVID-19). Recommended steps for protecting yourself and your family include: • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer. • Avoid touching your eyes, nose, and mouth with unwashed hands. • Avoid close contact with people who are sick. • Stay home when you are sick. • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. • Clean and disinfect frequently touched objects and surfaces with disposable wipes. • If you have recently returned from a country with ongoing COVID-19 (coronavirus) infections, monitor your health and follow the instructions of public health officials. NOTE: City of Atlanta closures and/or changes to service delivery will be communicated via network, social media and the COA website. For additional information regarding the City of Atlanta’s response to the coronavirus (COVID-19), please visit the City’s website (link below). https://www.atlantaga.gov/government/mayor-s-office/city-of-atlanta-covid-19-response

Download the ATL311 Mobile App Today!

Download the ATL311 Mobile App Today! The ATL311 Mobile App is available on iPhone and Android devices and you can find it in your app store by searching ATL311 or by selecting the correct link listed below. Android Apple Just a few of the many benefits of having the ATL311 app include: • An immediate service request number after submitting your request • Easily upload a photo along with your request • A personalized list of service requests you submitted along with the status • Access to the “My City” feature to find the nearest Fire or Police station, streetcar or Marta stop or see what NPU or council district you are in • Connect to The Department of Public Works Solid Waste calendar to view your collection day or find out what items you can recycle • Submit your bulk collection request Already downloaded the app? To ensure it is the best it can be, we would love to hear your feedback. Email ATL311MobileAppSup@atlantaga.gov and tell us your experience.

Safety Incident/Accident, Harmful Agent Exposure

If there is an emergency, please call 9-1-1 To file a claim for Damages, please type ‘Claim’ in the search box on the homepage. If you or someone you are representing has been involved in an incident, accident, or has possibly been exposed to a harmful agent(s), please click on the “Work Safe Atlanta” link below. HARMFUL AGENTS EXAMPLES MAY INCLUDE: Blood Borne Pathogens (i.e. blood, body fluids or human waste) and/or Chemicals (household or industrial) The City of Atlanta takes all reports seriously.  It is against the law for an employer to fire, demote, transfer, or discriminate in any way against a worker for filing a report. Please be assured if you want to remain anonymous, after a workplace safety  representative contacts you, the City of Atlanta will comply with your request. Work Safe Atlanta