solution home » services » solution Missed Recycling*****DID YOU RECEIVE AN "OOP'S" TAG ON YOUR RECYCLING BIN. IF SO, ADHERE TO THE OOPS TAG AND YOUR RECYCLABLES WILL BE COLLECTED NEXT WEEK ON YOUR SCHEDULED COLLECTION DAY****Household garbage, recycling, and yard trimmings are collected on a weekly basis. To determine your service day, please visit the Office of Solid Waste Services website and utilize the “My Schedule” tool (link below). If your recycling was missed and is being reported after 5:00 PM on the scheduled day of collection or the following day, an online service request may be submitted by clicking the “Create Request” button below or you may contact Customer Service at 404-546-0311. NOTE: If it is before 2:00 PM on your scheduled collection day and you would like to report a missed pick-up online, please search the ATL311.com web portal for the article “Missed Collections Day of Scheduled Service”. Office of Solid Waste ServicesThis Article was created on: 07/08/2018This Article was last updated on: 02/06/2020You can tell us about your request here on the internet OR by calling the Customer Service Center at 311, or 404-546-0311.