solution home » services » solution Missed RecyclingIN ORDER TO PROTECT AGAINST THE TRANSMISSION OF COVID-19, ONLY ITEMS IN THE CAN WILL BE COLLECTED. AN ALTERNATIVE FOR LARGER ITEMS IS TO SCHEDULE A BULK COLLECTION. IF A BULK COLLECTIONS IS SCHEDULED, IT WILL COUNT AGAINST THE 12 BULK COLLECTIONS PER YEAR.*****DID YOU RECEIVE AN "OOP'S" TAG ON YOUR RECYCLING BIN. IF SO, ADHERE TO THE OOPS TAG AND YOUR RECYCLABLES WILL BE COLLECTED NEXT WEEK ON YOUR SCHEDULED COLLECTION DAY****Household garbage, recycling, and yard trimmings are collected on a weekly basis. To determine your service day, please visit the Office of Solid Waste Services website and utilize the “My Schedule” tool (link below). If today is your scheduled recycling day and the recyclables were not collected by 2:00 PM or it is the following day:  • Create a Request by selecting the link button below  • Contact Customer Service at 404-546-0311NOTE: If it is before 2:00 PM on your scheduled collection day and you would like to report a missed pick-up online, please search the ATL311.com web portal for the article “Missed Collections Day of Scheduled Service”Office of Solid Waste ServicesThis Article was created on: 07/08/2018This Article was last updated on: 04/02/2020You can tell us about your request here on the internet OR by calling the Customer Service Center at 311, or 404-546-0311.