solution home » services » solution Missed Residential GarbageDue to reduced staff and additional impacts from the COVID-19 Pandemic, the Department of Public Works is experiencing delays in Solid Waste Services. The safety of our customers, volunteers, and staff is our primary concern and the department is committed to remaining agile and providing world-class services to the citizens of Atlanta. We apologize for any inconvenience and thank you for your patience during these difficult times.If you would like to receive weekly reminders of your collection day and other SWS notifications, select the Waste Wizard Link below. Enter your address and select GET A REMINDER!If yesterday was your weekly garbage collection day and the garbage were not collected:  • Create a Request by selecting the link button below  • Contact Customer Service at 404-546-0311NOTE: If it is before 12:00pm on your scheduled collection day and you would like to report a missed pick-up online, please select the “Missed Collections Day of Scheduled Service” below. Office of Solid Waste ServicesWaste WizardMissed Collections Day of Scheduled ServiceThis Article was created on: 07/08/2018This Article was last updated on: 01/15/2021You can tell us about your request here on the internet OR by calling the Customer Service Center at 311, or 404-546-0311.