solution home » services » solution Damaged Garbage Bin Replacement***SOLID WASTE SERVICES IS EXPERIENCING SERVICE AND BIN DELIVERY DELAYS. BINS WILL BE DELIVERED AS QUICKLY AS POSSIBLE. NON-CITY ISSUED BINS CAN BE USED UNTIL YOUR CITY ISSUED BIN HAS BEEN DELIVERED. AFTER RECEIVING YOUR CITY-ISSUED BIN, THE NON-CITY ISSUED BIN CAN NO LONGER BE USED*** The City of Atlanta Solid Waste Services (SWS) may replace damaged garbage bins. If your garbage bin is damaged, the following methods can be used to request a replacement: • Contact Customer Service at 404-546-0311• Submit a request online via the Create Request button below:In the Customer Notes field, document the following:   • How the bin was damage   • Where the bin is damaged   • How old is the bin   • What is your normal collection dayBe sure to place the damaged bin at the curb on your next collection day. A crew will be by the following business day to inspect and/or replace the damaged bin.This Article was created on: 02/23/2014This Article was last updated on: 08/07/2020You can tell us about your request here on the internet OR by calling the Customer Service Center at 311, or 404-546-0311.