solution home » services » solution Missed Residential Trash Backyard ServiceRe-certification Notice:Department of Public Works (DPW)/ Solid Waste – Backyard Services has contacted citizens who currently receive backyard services to be re-certified. To be re-certified for backyard services, please fax a copy of your driver’s license and/or a letter from your doctor to 404-739-4800 advising you cannot push/pull the bin to the curb. City of Atlanta trucks must be able to enter the driveway for collection and the backyard must be accessible to DPW personnel; otherwise, backyard service cannot be provided. Backyard Garbage Pick-Up Schedule: • Southeast and Southwest – Mondays • Northeast and Northwest – Tuesdays • Northwest – WednesdaysIf your residential garbage backyard service was missed and is being reported after 2::00 PM the scheduled day of collection or the following day, an online request may be submitted by clicking the Create Request button below or you may call Customer Service at 404-546-0311.This Article was created on: 02/23/2014This Article was last updated on: 09/15/2020You can tell us about your request here on the internet OR by calling the Customer Service Center at 311, or 404-546-0311.
