solution home » services » solution I’m calling from a law firm, Insurance company, etc. How can I obtain a case number?The person that you are representing should be able to provide you with his or her case number. If not, have them contact Atlanta Police Department Central Records at 404-546-7461 for assistance. Central Records hours of operation are 8:30 AM - 3:30 PM, Monday -Thursday.APD - Central Records UnitThis Article was created on: 05/15/2014This Article was last updated on: 08/17/2020