solution home » services » solution Customer Report a Burst Pipe Turn Off Water - Large MeterTo request an emergency water shut-off due to a burst water pipe located on private property, please contact a licensed plumber, or you may contact Customer Service at 404-546-0311, 24 hours a day, 365 days a year.This Article was created on: 12/29/2014This Article was last updated on: 09/21/2020