mobileContact Us at 404-546-0311, or 311

The new solid waste collection schedule begins July, 9 2018! Visit to see your new collection day!


Get alerted about emergencies and other important community news by signing up for our Emergency Alert Program, NotifyATL. This system enables us to provide you with critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons and evacuations of buildings or neighborhoods as well as community events and crime alerts. NotifyATL NotifyATL Guidance Brochure

Information on Your City Services…

Residents of South Oaks, East Lake Golf Course and Quillian Avenue will be annexed with the City of Atlanta, effective Tuesday, December 1, 2015. Information about the City of Atlanta’s core services including public safety, solid waste, recycling, and community engagement is accessible below. Contact information for DeKalb County billing or emergency water and sewer services has also been provided for your convenience. Please visit our web pages to start getting acquainted with City services. You may also search the ATL311 Portal and submit online requests using your mobile device or desktop computer. To speak with ATL311 Customer Service, you may call 404-546-0311. The City looks forward to assisting you with living in a healthy, safe, and vibrant community. City of Atlanta’s Annexation Website Public Safety, Water Utility, and Solid Waste Services for South Oaks Annexation Residents Public Safety, Water Utility, and Solid Waste Services for East Lake Golf Course And Quillian Annexation Residents Solid Waste Services Information For South Oaks at Cascade, East Lake and Quillian Ave Neighborhood Planning Unit – “P” – South Oaks Neighborhood Planning Unit -“O” – East Lake Golf Course and Quillian Avenue  

The Department of Watershed Management will perform maintenance on the following websites, Saturday June 27th from 9 a.m. – 5 p.m. Access to view or pay your water bill online is still available by clicking here.      

Safety Incident/Accident, Harmful Agent Exposure

If there is an emergency, please call 9-1-1 To file a claim for Damages, please type ‘Claim’ in the search box in the upper right corner of the page. If you or someone you are representing has been involved in an incident, accident, or has possibly been exposed to a harmful agent(s), please click on the “Work Safe Atlanta” link below. HARMFUL AGENTS EXAMPLES MAY INCLUDE: Blood Borne Pathogens (i.e. blood, body fluids or human waste) and/or Chemicals (household or industrial) The City of Atlanta takes all reports seriously.  It is against the law for an employer to fire, demote, transfer, or discriminate in any way against a worker for filing a report. Please be assured if you want to remain anonymous, after a workplace safety  representative contacts you, the City of Atlanta will comply with your request. Work Safe Atlanta    

Cooling Centers

A Cooling Station is an air-conditioned facility where Atlanta residents can go to find relief from the heat. The City of Atlanta operates three Cooling Centers during the summer months. The Cooling Centers operate daily from 10:00 a.m. to 6:00 p.m. For a list of Cooling Centers please click below. Cooling Center List  

Camp Best Friends 2015

The City of Atlanta’s Office of Recreation hosts the annual Camp Best Friends program for over 2500 youth and teens. Camp Best Friends has been serving families throughout metro Atlanta for 30 years. There are usually 7 specialty camps, 2 Freedom Schools, 10 traditional day camps, and 5 teen camps.The summer season starts in June and ends near the end of July. Camp hours are usually Monday – Friday, 7:30 a.m. – 6:00 p.m. daily. Teen camps vary. For more information, please visit the Camp Best Friends Website. Camp Best Friends Website Camp Best Friends Informational Video 2015 Camp Best Friends Brochure