web
You’re offline. This is a read only version of the page.
close
Skip to main content
  • Sign in
Back
Submit a Case
    • All
    • Cases
    • Knowledge Articles

Services

  • Business items
    • Licensing and Permitting items
    • Liens and Bankruptcy items
    • Payments and Credits items
    • Suppliers items
    • Taxation items
  • Emergency Services items
    • Emergency Preparedness items
    • Weather items
  • Film and Entertainment items
  • Garbage, Recycling, and Graffiti items
    • Bin Request items
    • Dead Animal items
    • Graffiti Removal items
    • Illegal Dumping items
    • Recycling items
    • Trash items
    • Yard Trimmings items
  • Government items
    • Federal and State Law items
    • Municipal Courts items
    • Record Requests items
  • Housing, Buildings, and Construction items
    • Building Permits items
    • Home Owner Information items
    • Housing Assistance items
    • Zoning items
  • Parks and Trees items
    • Park Maintenance items
    • Trees items
  • Public Safety items
    • Claims items
    • Code Enforcement items
    • Community-Oriented Policing items
    • Fire Prevention items
    • Inmate Services items
    • Police Reports items
    • Safety Inspections items
  • Recreation and Event Planning items
    • Activities items
    • Event Permits items
    • Facility Requests items
  • Streets and Sidewalks items
    • Bridge Repair items
    • Pothole items
    • Right of Way items
    • Sidewalk Defects items
    • Street Repair items
  • Supportive Services items
  • Traffic and Parking items
    • Parking Tickets and Violations items
    • Right of Way items
    • Signs and Signals items
    • Transportation items
  • Utilities items
    • Flooding items
    • Sewer items
    • Street Lights items
    • Water items
    • Water Bill items
    • Water Services items
ADRC - Aging & Disability Resource Connection (Empowerline)
Learn more
Atlanta Homeless Continuum of Care

The coordinated entry process is designed to help homeless individuals and families access services.

Learn more
Atlanta Volunteer Lawyers Foundation - Standing with Survivors

AVLF offers outreach to individuals experiencing intimate partner abuse or domestic violence.

Learn more
Blended Mobile Crisis Response Services (BMCRS)

BMCRS provides FREE 24/7 on-site Mental Health and Intellectual Developmental Disabilities (IDD) crisis intervention.

Learn more
CARES Warm Line - GA Council on Substance Abuse Non-Emergency Addiction Recovery Support Line
Learn more
City of Atlanta Cooling Center

Emergency cooling centers at City of Atlanta recreation centers during hot weather.

Learn more
FoodFinder Food Pantry Locator
Learn more
Fulton County Department of Behavioral Health & Developmental Disabilities
Learn more
GA Mental Health Consumer Network - Respite Center
Learn more
GCAL – Georgia Crisis and Access Line

GCAL assists callers experiencing mental health, substance use, and developmental disability crises.

Learn more
Information About Winter Warming Centers & Resources in City of Atlanta

City of Atlanta agencies that offer winter warming programs during cold weather. 

Learn more
MARTA HOPE Outreach Program

The MARTA HOPE Team assists individuals experiencing homelessness at rail stations, bus stops, etc.

Learn more
Peer2Peer Warm Line - GA Mental Health Consumer Network Non-Emergency Behavioral Health Support
Learn more
Policing Alternatives & Diversion Initiative PAD - Basic Needs
Learn more
Policing Alternatives & Diversion Initiative PAD - Disturbance
Learn more
Policing Alternatives & Diversion Initiative PAD - Mental Health
Learn more
Policing Alternatives & Diversion Initiative PAD - Public Health
Learn more
Policing Alternatives & Diversion Initiative PAD - Public Indecency
Learn more
Policing Alternatives & Diversion Initiative PAD - Substance Use
Learn more
Policing Alternatives & Diversion Initiative PAD - Welfare
Learn more
Rocket Community Fund – Neighbor to Neighbor Campaign
Learn more
Star-C Eviction Prevention Program
Nonprofit organization Star-C has launched a new eviction prevention program within the City of Atlanta.
Learn more
The Salvation Army Programs and Services
Learn more
United Way of Greater Atlanta 2-1-1
Learn more
Ways to Donate to Local Shelters

If you would like to donate to local shelters and other organizations in City of Atlanta, here is a list of shelters and other organizations.

Learn more
Moving Atlanta Forward
Contact Us

ATL311 Customer Service

Email: atl311@atlantaga.gov

Call: 3-1-1 or 404-546-0311

Fax: 404-221-9518

Services for Accessibility Georgia Relay – Dial 711

Office Hours: Monday - Friday 7am - midnight

Have a question? Reach us here

Social Media

Follow us on social media

Twitter Youtube Instagram Facebook Nextdoor Reddit Seeclickfix
ATL311 Mobile App

With the ATL311 mobile app, City services are just a few taps away. Download the app for Android or iPhone and start requesting some of the City's most popular services.

Google Play App Store