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Adopt a Spot/Street Program

Volunteer to clean the City's public spaces including streets, traffic islands, medians, city owned lots, and MARTA stops, if available.

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Alleys in the City of Atlanta

The City only claims an ownership interest in three alleys, all of which are located downtown. 

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Americans with Disabilities Act (ADA) Ramp Installation

Request a curb ramp. 

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Atlanta Department of Transportation (ATLDOT) Online Permits System

Submit a right-of-way permit application. 

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Bicycle Rack and Bicycle Mural Requests/Installation
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Bridge or Guard Rail Repairs

Report maintenance and repair needs for City of Atlanta owned bridges. 

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City of Atlanta Street Renaming or Dedication Request
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Cleanliness of Sidewalks
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Concrete (Sidewalk, Curb, Driveway Apron) Inspection

Submit a request for concrete inspection on sidewalk, curb, or driveway apron.

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Contractor Equipment Blocking the ROW

Report contractor equipment preventing mobility. 

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Grass Cutting in Quadrant

City of Atlanta schedule for grass cutting in the right-of-way.

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Grass Cutting Out of Quadrant

Report missed grass cutting in the right-of-way. 

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Illegal Signs in the City's Right of Way
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Information on State and Federal Highway, Road, and/or Rail Construction Projects
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Install or Replace a No Dumping or Littering Sign
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Locate and Mark

Check for utility lines in the sidewalk or nearby grass near traffic lights. 

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Pedestrian Pathway Request

Report contractor work being done without a pedestrian pathway that prevents residents from walking in the street. 

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Pedestrian Plaza/Boardwalk Repairs
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Pedestrian Safety and Planning in the City of Atlanta
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Potholes

Report a pothole.

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Remove Obstruction in the Right of Way (ROW)
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Requesting a New Sidewalk
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Residential Street Sweeping in Quadrant

Submit a request for street sweeping service during the scheduled month for your area.

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Residential Street Sweeping Out of Quadrant

Report a missed street sweeping for your area.

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Right of Way (ROW) Permits

Right of Way permits are issued to any person or company that is doing work on City streets or sidewalks.

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Right of Way Maintenance Visibility/Overgrowth Issue

Report an overgrowth issue affecting visibility on a City right-of-way. 

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Scooter and Bike Removal Requests (Shareable Dockless Mobility Devices)
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Shareable Dockless Mobility Device Permit Request

Learn more about permits for shareable dockless mobility devices such as electric scooters or bikes.

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Solid Waste Education and Enforcement Team (SWEET) Investigation Request
The Solid Waste Education and Enforcement Team (SWEET) inspects code violations in the public right of way. 
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Unpaved Roads Repair

Request repair of an unpaved road. 

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Moving Atlanta Forward
Contact Us

ATL311 Customer Service

Email: atl311@atlantaga.gov

Call: 3-1-1 or 404-546-0311

Fax: 404-221-9518

Services for Accessibility Georgia Relay – Dial 711

Office Hours: Monday - Friday 7am - midnight

Have a question? Reach us here

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ATL311 Mobile App

With the ATL311 mobile app, City services are just a few taps away. Download the app for Android or iPhone and start requesting some of the City's most popular services.

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